Stone Therapy always provides quality satisfaction to the customers but if any time or in case the customers are dissatisfied with the products then the client may return the products to us within 7 working days of delivery.
The refund amount will be refunded to the customer’s bank account. And shipping costs are not refunded.
Special or Custom orders cannot be returned. In handmade and polished items same policy effect. Agates are formed naturally so they are always in many different forms. Many stones have naturally occurring inclusions and cracks that will not affect their quality.
We special handle the care of the products while shipping them, so they will be safe from all the damages and quality loss.